Privacy Policy for LNL Itumeleng Cleaning Services

At LNL Itumeleng Cleaning Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, website, or communicate with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information in a variety of ways when you interact with our services, such as when you make an inquiry, request a service, or visit our website. The types of information we may collect include:

• Personal Identification Information: Name, phone number, email address, physical address, and payment details.
• Service-related Information: Details regarding the cleaning services you require, your preferences, and special requests.
• Communication Information: Any information you provide when communicating with us through email, phone calls, or other forms of contact.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide cleaning services and manage service requests.
• To communicate with you regarding your service requests, appointments, and inquiries.
• To process payments and handle transactions related to our services.
• To improve our services, including customer feedback and service enhancements.
• To comply with legal obligations and resolve disputes, if necessary.

3. How We Protect Your Information

We take the privacy and security of your personal information seriously. We implement a variety of security measures, including encryption, access controls, and regular security assessments, to safeguard your data. However, please note that no data transmission or storage method can be completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may, however, share your information in the following situations:

• Service Providers: We may share necessary information with trusted service providers who assist in the delivery of our cleaning services.
• Legal Compliance: We may disclose your information if required by law, court order, or to protect our rights or the rights of others.

5. Your Rights

You have the right to access, update, or delete your personal information. If you would like to make any changes or have concerns about how your data is being used, please contact us.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience when visiting our website. Cookies help us analyze website traffic and allow us to personalize content. You can disable cookies through your browser settings, but please note that this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies when visiting those sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website with the effective date. Please check back periodically for any changes.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

LNL Itumeleng Cleaning Services
Phone: +27 64 528 7497
Email: admin@lnlitumlengcleaningservices.co.za
Address: Office No: 314 , Balfour Mall Shopping Centre, Highlands North Johannesburg