Privacy Policy

At LNL Itumeleng Cleaning Services, we value your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect personal information when you visit our website, book our services, or contact us. This information may include:

• Personal Details: Name, phone number, email address, and billing address.
• Payment Information: Payment details for service transactions.
• Service Details: Information about the cleaning or pest control services you request.
• Device and Usage Information: Information about how you interact with our website, including IP address, browser type, and device information.

2. How We Use Your Information

We use your personal information to:

• Provide and manage the services you request.
• Communicate with you regarding your bookings, services, and customer support.
• Process payments and manage transactions.
• Improve our website, services, and customer experience.
• Send promotional or service-related updates (only if you opt-in for marketing).

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers who help us operate our business, such as:

• Payment processors for handling transactions.
• Service providers are involved in delivering cleaning or pest control services.
• Legal authorities if required by law.

4. Data Security

We take the protection of your personal data seriously and implement a variety of security measures to maintain the confidentiality of your personal information. These measures include secure encryption, firewalls, and access control protocols.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request that we delete your data, subject to any legal obligations we may have.
• Opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies

Our website uses cookies to improve user experience and track website usage. Cookies are small files stored on your device that help us remember your preferences and enhance your browsing experience. You can disable cookies in your browser settings if you prefer not to accept them.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page, and the effective date will be revised accordingly. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding your privacy or this policy, please feel free to contact us:

Phone: 0727316273 / 0645287497
Email: info@lnlcleaning.co.za
Website: www.lnlcleaning.co.za